Expert Business Management Solutions
Streamline your operations with our expert virtual assistant services today!
Expert Business Management Solutions
Streamline your operations with our expert virtual assistant services today!
About Us
Our Mission
At iAssist LLC, our mission is to empower businesses with innovative management solutions. We strive to enhance operational efficiency and drive sustainable growth through our expert services.
About iAssist—Your Strategic Partner in Virtual Support
iAssist was founded on a singular principle: to bring the same level of strategic operational excellence and delivery precision seen in large-scale enterprise environments to small and mid-sized businesses. We provide a comprehensive suite of administrative and customer support solutions, empowering you to delegate complex tasks with absolute confidence.
Our expertise is anchored in the extensive background of our founder, Precious McCoy. As a Delivery Manager at a global healthcare supply-chain platform, she is responsible for managing complex client implementations, monitoring key performance indicators, and orchestrating strategic initiatives that drive significant revenue growth. This unique experience in a high-stakes, highly regulated industry ensures that every service we offer—from meticulous administrative support to proactive customer relations—is executed with unparalleled precision and strategic foresight.
Precious’s formal training, including a B.S. in Business Administration (Leadership) and an M.S. in Organizational Management, along with her professional certifications as a Scrum Master and Google Project Management Professional, underpins our commitment to excellence. We believe that top-tier support is not just about completing tasks; it's about providing a service grounded in strategic leadership and a deep understanding of what drives business success.
At iAssist, we don't just assist—we become an essential partner in your growth. We offer the expertise and reliability you need to streamline your operations, allowing you to focus on what matters most: leading your business and achieving your goals.
iAssist LLC Support Packages
Administrative Support Packages
Boost your productivity with our Administrative Support Packages. We handle email management, calendar scheduling, travel coordination, research, and day-to-day operations so you can focus on growing your business. Choose from Bronze, Silver, or Gold tiers to fit your needs
Admin Support Bronze
Starting @$350
- 10 hours included
- Email management (up to 2 inboxes)
- Calendar scheduling with light management
- Light research & data entry
- Basic document formatting
Admin Support Silver
Starting @$700
- 20 hours included
- Includes Bronze services +
- Travel coordination (domestic)
- Meeting preparation & follow-up
- Vendor coordination
Admin Support Gold
Starting @$1350
- 40 hours included
- Includes Bronze and Silver services +
- International travel planning
- Expense tracking & reconciliation
- Basic CRM data updates
- Light phone work (up to 5 hours)
Customer Support Packages
Deliver exceptional service with our Customer Support Packages. From email and chat support to phone assistance and tiered troubleshooting, we help you respond quickly, build trust, and keep your customers satisfied. Choose from Bronze, Silver, or Gold tiers to match your business needs.
Customer Support Bronze
Starting @400
- 10 hours included
- Email support responses (up to 2 inboxes)
- Chat support during scheduled hours
- Customer inquiry documentation
Customer Support Silver
Starting @$800
- 20 hours included
- Includes Bronze package +
- Phone support (up to 5 hours)
- CSAT follow-up
- Tier 1 troubleshooting with script
Customer Support Gold
Starting @1500
- Includes 40 hours
- Includes Bronze and Silver packages+
- Phone support (up to 20 hours total)
- Basic tier 2 troubleshooting with scripts
- Weekly reporting
Add a footnote if this applies to your business
Contact Us
Have a question or need assistance?
Please fill out the form below, and our team will get back to you within 48 hours. We look forward to helping you!
iAssist LLC
Hours
Open today | 09:00 am – 05:00 pm |
